As of June 30, 2024, the SAKU Savings (TASAKU) service has been officially discontinued and Bank Sahabat Sampoerna will no longer collaborate with Alfamart and Alfamidi to provide TASAKU service.
Bank Sahabat Sampoerna extends its gratitude to customers who have trusted and used the TASAKU service over the years.
To withdraw any remaining funds from your TASAKU account, please contact our call center at 1500 035.
With the closure of the TASAKU service, customers are encouraged to explore other savings alternatives offered by Bank Sahabat Sampoerna, which provide various conveniences and benefits. For more information, please click here.
If you have any questions or need assistance, please contact us at 1500 035 or email us at info@banksampoerna.com.
Q :
What is the reason for discontinuing TASAKU by Bank Sahabat Sampoerna?
A :
Bank Sahabat Sampoerna aims to support and participate as a technology-based digital financial service provider by educating customers to engage in digital banking transactions for their convenience. One such initiative was the Sampoerna Mobile Saving, launched in early 2022, offering various benefits and conveniences surpassing those provided by TASAKU. With this superior alternative, the presence of TASAKU is no longer necessary, and TASAKU customers are encouraged to switch to the Sampoerna Mobile Saving. The TASAKU service will be discontinued starting June 30, 2024.
Q :
Are there other savings product options that customers can use?
A :
Customers can make online savings, namely Sampoerna Mobile Saving, which provides more benefits for customers in banking services. To see the various benefits offered by Sampoerna Mobile Saving, click here
Q :
Have customers been informed about the discontinuation of the TASAKU service?
A :
We always consider customers' interests, including regarding the discontinuation of the TASAKU service. Socialization of this service discontinuation has been conducted since January 2024 directly to customers with TASAKU accounts through various official channels of Bank Sahabat Sampoerna, such as WhatsApp blasts, SMS blasts, email blasts, and information on the official Bank Sahabat Sampoerna website.
Q :
If customers encounter difficulties in the migration, cash withdrawal, or TASAKU account closing process, where can they inquire?
A :
Customers facing difficulties in migration, balance withdrawal, or TASAKU account closing can report these issues through the call center at 1500 035 or via email at info@banksampoerna.com.
To increase social awareness toward the surrounding community during Eid al-Adha, Bank Sahabat Sampoerna donated one cow to Sampoerna Land to be distributed to those in need around the Sampoerna Strategic Square building.
In the spirit of Christmas, Bank Sahabat Sampoerna (BSS) partnered with KSP Sahabat Mitra Sejati (KSP SMS), Sampoerna Land, and Putera Sampoerna Foundation (PSF) organized a charity event on Tuesday, December 17, 2024, at Gramedia World BSD. This time, the event aimed to bring joy to the children of Pintu Elok, an orphanage located in Pamulang, Banten. Attendees included Mr. Ivan Giarto, Chief Digital Business of BSS; Mr. Judy, the head of Pintu Elok; 45 children from the orphanage; and several employees from BSS, KSP SMS, and PSF.
Bank Sampoerna continues to demonstrate its commitment to supporting the success of its customers' businesses, not only in financial services but also in the form of corporate social responsibility (CSR) programs.
The enthusiasm to welcome Christmas can be seen on the faces of the Fajar Baru Child Social Welfare Institution (LKSA) children, who are full of joy and warmth. Bank Sahabat Sampoerna (Bank Sampoerna), together with its business partner KSP Sahabat Mitra Sejati, Sampoerna Land, and Putera Sampoerna Foundation through a love-sharing program, held social activities at Taman Mini Indonesia Indah.
Bank Sahabat Sampoerna and its strategic partners, KSP Sahabat Mitra Sejati and Mekar held a donation program for orphans and the underprivileged to welcome Ramadan 1443 H. On Wednesday, April 13, 2022, the event was held at the Yatim and Duafa Yauma Dormitory (Dormitory Yauma), Paseban, Senen, Central Jakarta. The donations given consisted of iftar packages and relief funds of IDR 15,000,000.
