As of June 30, 2024, the SAKU Savings (TASAKU) service has been officially discontinued and Bank Sahabat Sampoerna will no longer collaborate with Alfamart and Alfamidi to provide TASAKU service.
Bank Sahabat Sampoerna extends its gratitude to customers who have trusted and used the TASAKU service over the years.
To withdraw any remaining funds from your TASAKU account, please contact our call center at 1500 035.
With the closure of the TASAKU service, customers are encouraged to explore other savings alternatives offered by Bank Sahabat Sampoerna, which provide various conveniences and benefits. For more information, please click here.
If you have any questions or need assistance, please contact us at 1500 035 or email us at info@banksampoerna.com.
Q :
What is the reason for discontinuing TASAKU by Bank Sahabat Sampoerna?
A :
Bank Sahabat Sampoerna aims to support and participate as a technology-based digital financial service provider by educating customers to engage in digital banking transactions for their convenience. One such initiative was the Sampoerna Mobile Saving, launched in early 2022, offering various benefits and conveniences surpassing those provided by TASAKU. With this superior alternative, the presence of TASAKU is no longer necessary, and TASAKU customers are encouraged to switch to the Sampoerna Mobile Saving. The TASAKU service will be discontinued starting June 30, 2024.
Q :
Are there other savings product options that customers can use?
A :
Customers can make online savings, namely Sampoerna Mobile Saving, which provides more benefits for customers in banking services. To see the various benefits offered by Sampoerna Mobile Saving, click here
Q :
Have customers been informed about the discontinuation of the TASAKU service?
A :
We always consider customers' interests, including regarding the discontinuation of the TASAKU service. Socialization of this service discontinuation has been conducted since January 2024 directly to customers with TASAKU accounts through various official channels of Bank Sahabat Sampoerna, such as WhatsApp blasts, SMS blasts, email blasts, and information on the official Bank Sahabat Sampoerna website.
Q :
If customers encounter difficulties in the migration, cash withdrawal, or TASAKU account closing process, where can they inquire?
A :
Customers facing difficulties in migration, balance withdrawal, or TASAKU account closing can report these issues through the call center at 1500 035 or via email at info@banksampoerna.com.
As part of its commitment to promoting financial literacy from an early age, Bank Sahabat Sampoerna (BSS) hosted its "Adventure at Bank Sahabat Sampoerna" program on Thursday (June 25) in Jakarta. The program welcomed 46 students from Grade 4 of elementary school to Grade 9 of junior high school and was officially opened by BSS Director of Information Technology, Hendra Rahardja.
In the spirit of Eid al-Adha and as part of its commitment to supporting the surrounding community, Bank Sahabat Sampoerna donated one sacrificial cow to Sampoerna Land for distribution to residents in need around the Sampoerna Strategic Square area.
During the holy month of Ramadan, on Wednesday, March 4, 2026, Bank Sahabat Sampoerna, in collaboration with KSP Sahabat Mitra Sejati, organized an iftar (breaking of the fast) gathering with the children of Yayasan Al Kahfi in Central Jakarta. The event was held as part of the institutions’ commitment to sharing joy and togetherness with the children during the blessed month of Ramadan.
On December 16, 2025, in celebration of Christmas, Bank Sampoerna held a social activity at Desa Putera Orphanage as a form of care and an effort to share happiness with the children.
To increase social awareness toward the surrounding community during Eid al-Adha, Bank Sahabat Sampoerna donated one cow to Sampoerna Land to be distributed to those in need around the Sampoerna Strategic Square building.
