Product & Service

Cash Deposit Now Easier
No need to visit a teller, you can cash deposit directly through the Bank Sahabat Sampoerna ATM using a Bank Sahabat Sampoerna debit card.

How to Cash Deposit

• Deposit to your account
  • Visit the nearest Bank Sahabat Sampoerna Cash Deposit & Withdrawal ATM and insert your Bank Sahabat Sampoerna debit card into the ATM.
  • Select language and enter your PIN ATM
  • Select Main Menu → Cash Deposit
  • Insert cash denominations Rp50,000 or Rp100,000 into the ATM,
    confirm the amount displayed by selecting “Agree”
  • Choose “Your Account” as the destination account and the transaction is complete.
• Deposit to another BSS account
  • Visit the nearest Bank Sahabat Sampoerna cash deposit & withdrawal ATM and insert your Bank Sahabat Sampoerna debit card into the ATM.
  • Select language and enter your PIN ATM
  • Select Main Menu → Cash Deposit
  • Insert cash denominations Rp50,000 or Rp100,000 into the ATM,
    confirm the amount displayed by selecting “Agree”
  • Choose “Other BSS Account” and enter the beneficiary account and the transcation is complete.

FAQ Bank Sahabat Sampoerna Cash Deposit & Withdrawal ATM

• What is Cash Deposit and Withdrawal ATM (CRM)?
  Cash Deposit & Withdrawal ATM (Cash Recycling Machine/ CRM) is an ATM that allows you to deposit and withdraw cash directly to/from your own account or another Bank Sahabat Sampoerna atau rekening BSS lain.
• Where can I find these ATMs?
  This feature is available at all Bank Sahabat Sampoerna branches at ATMs. Check ATM locations [here]
• What’s the difference between a CRM and a regular ATM?
  CRMs support both cash withdrawals and deposits, while regular ATMs are typically for withdrawals only.
• Benefits of Using a CRM ATM:
  • Fast & Easy – Deposit and withdraw in one place, no teller needed.
  • Real-Time Transactions – Funds are instantly credited to your account.
  • Secure – Equipped with PIN security, CCTV, and printed receipts.
  • Free of Charge – No additional fees for deposits via CRM
• What denominations can be deposited?
  Accepted denominations Rp50,000 and Rp100,000 with a maximum of 100 notes per deposit.
• Are there any limits for cash deposit and withdrawal transactions?

  Feature	Transaction Limit		Denomination
  	Per Transaction	Daily Limit
  Cash Deposit	Rp10.000.000	Rp50.000.000	Rp50.000 and Rp100.000
  Cash Withdrawal	Rp10.000.000	Rp10.000.000

• What if my cash gets stuck or the transaction fails?
  Contact our Call Center at 1500 035, WhatsApp 08114 1500 035, or visit the nearest branch.
• Are there any fees?
  No. Cash deposits and withdrawals using your Bank Sahabat Sampoerna debit card are free of charge.
• Can I deposit into another bank’s account?
  No. Deposits can only be made to Bank Sahabat Sampoerna accounts.
• Can I use a card from another bank?
  No. Only Bank Sahabat Sampoerna GPN debit cards are supported for deposits.
• How does an ATM mechine supports cash deposit?
  All Bank Sahabat Sampoerna ATMs now support both deposit and withdrawal functions.
• Who can use this feature?
  All customers with a Bank Sahabat Sampoerna debit card.
• Will I receive a receipt after making a deposit?
  Yes. A transaction receipt will be printed after a successful deposit. Please keep it as proof.
• How long is the deposit credited?
  Deposits are credited in real time instantly into your account.
• Can I deposit to another savings or current account at BSS?
  Yes, as long as you know the destination account number.
• Where can I get more info?
  Contact our Call Center at 1500 035, WhatsApp 08114 1500 035, or visit a branch near you.